Privacy Policy

INTOTO respects your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We do not disclose information you provide to third parties.

In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent on the website. "Service Providers" mean independent third party service providers, and “INTOTO”, "we", "us" and "our" shall mean SHREE VINAYAK OVERSEAS, its franchisor, affiliates and partners.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. Only those employees and/or authorised third parties who need access to your information in order to perform their duties are allowed such access.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit the website and browse without having to provide personal details. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account on the website and log on with your user name and password.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound to all the terms of this privacy policy and our website terms of use. If you do not agree to these terms, do not access or use the website.

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION:

When you sign up with us by creating a user account in your personal name on the website, you would be required to provide us with some of your personal information as required in the Sign up form which would be stored with us for reference such as your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details etc.. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier.


Once you give us your personal information, you are not anonymous to us. We may automatically track certain information about you based upon your behaviour on our website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include your computer browser information, and your IP address.


We use data collection devices such as "cookies" on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Additionally, you may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.


If you choose to make any purchases on the website, we collect information about your buying behaviour. We collect, store and process your data for processing your purchase on the website and any possible later claims.


If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.


If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.


If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.

NEED FOR COLLECTION OF INFORMATION:

We use personal information to provide the services you request and to send you other information about us, the website, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the SMS.

We also use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.

 

COOKIES:

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

The acceptance of cookies is not a requirement for visiting the website. However we would like to point out that some functionality on the website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the website. We only use cookies for your convenience in using the website and not for obtaining or using any other information about you. Your browser can be set to not accept cookies, but this would restrict your use of the website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. To know more about cookies, please visit http://www.allaboutcookies.org.


SHARING OF PERSONAL INFORMATION:

We may share your personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. We shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.


LINKS TO OTHER WEBSITES:

Our website may contain advertising of third parties and links to other websites or frames of other websites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other websites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

SECURITY PRECAUTIONS:

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.

CHOICE/OPT-OUT:

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us or on behalf of our partners, after setting up an account. If you want to remove your contact information from all www.intoto.in lists and newsletters, please choose to unsubscribe.

YOUR CONSENT:

By using the website and / or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

CHANGES IN POLICY:

We may change this Privacy Policy at any time by posting the revised Privacy Policy here. The revised Privacy Policy would be in effect immediately when posted on the website. It is your responsibility to review the website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

COPYRIGHT:

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.


GRIEVANCE/QUERIES:

If you should have any grievances or queries regarding this Privacy Policy or any other aspect in context to this website and its functioning, please feel free to contact us at:

(INTOTO)

A133, Balaji Bhavan

Sector 11, CBD Belapur,

Navi Mumbai- 400614

Maharashtra India

Email: hello@intoto.in

Customer Care Numbers: +91 22 33 494 999/ +91 22 30 987 984

Time: Monday to Friday (10:00 to 17:00)