INTOTO respects your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We do not disclose information you provide to third parties.
We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. Only those employees and/or authorised third parties who need access to your information in order to perform their duties are allowed such access.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the website and browse without having to provide personal details. During your visit to the website you remain anonymous and at no time can we identify you unless you have an account on the website and log on with your user name and password.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION:
When you sign up with us by creating a user account in your personal name on the website, you would be required to provide us with some of your personal information as required in the Sign up form which would be stored with us for reference such as your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details etc.. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier.
Once you give us your personal information, you are not anonymous to us. We may automatically track certain information about you based upon your behaviour on our website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include your computer browser information, and your IP address.
If you choose to make any purchases on the website, we collect information about your buying behaviour. We collect, store and process your data for processing your purchase on the website and any possible later claims.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.
NEED FOR COLLECTION OF INFORMATION:
We use personal information to provide the services you request and to send you other information about us, the website, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the SMS.
We also use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
SHARING OF PERSONAL INFORMATION:
We may share your personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
LINKS TO OTHER WEBSITES:
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us or on behalf of our partners, after setting up an account. If you want to remove your contact information from all www.intoto.in lists and newsletters, please choose to unsubscribe.
CHANGES IN POLICY:
A133, Balaji Bhavan
Sector 11, CBD Belapur,
Navi Mumbai- 400614
Customer Care Numbers: +91 22 33 494 999/ +91 22 30 987 984
Time: Monday to Friday (10:00 to 17:00)